# Stuck on Spinning cube loading screen

**URL:** <https://forum.electromage.com/t/stuck-on-spinning-cube-loading-screen/2109>\
**Category:** Troubleshooting\
**Created:** [April 5, 2022, 2:54am UTC](https://forum.electromage.com/t/stuck-on-spinning-cube-loading-screen/2109 "2022-04-05T02:54:00Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![wizard](https://forum.electromage.com/user_avatar/forum.electromage.com/wizard/32/4_2.png) [@wizard](https://forum.electromage.com/u/wizard)\
**Post date:** [April 8, 2022, 10:14pm UTC](https://forum.electromage.com/t/stuck-on-spinning-cube-loading-screen/2109/14 "2022-04-08T22:14:46Z")

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Hi @FredEBear

> [@FredEBear](#):
>
> Using my iPhone I get the “Loading…” screen (spinning cube) and that’s it!

It sounds like something is interfering with the WiFi signal significantly. Try removing it from any devices or enclosures, and leave the LEDs disconnected.

Even in this state, I would expect that the recovery page could work, so I would give that a try. If you get that to load, send a screen shot or copy of the info it displays.

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