V2 strip setup white channel

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If you don’t see an RGBW mode, you may need an update. Support may have been added after yours was purchased. Do you know what version it’s running?

Here’s an article on updating to the latest version:

How do I update Pixelblaze?

If you have a recent version of Pixelblaze firmware (v2.18 or above, or any V3), you can update right from settings as long as your Pixelblaze is connected to the internet. If you can’t connect your Pixelblaze to the internet or that isn’t working for some reason, you can upload a firmware update file directly. More recent versions of V3 have a nice update tool at /recovery which can be used to update online or offline, and configure WiFi if necessary, and will provide status information durin…